Refund and Returns Policy

Last updated: 01 June 2026

Refund Policy

This Refund Policy governs the conditions for refunds on purchases of AI Search SEO from https://wptools.online.

WP Tools is operated by Stoboe Ltd.

Nature of the Product

AI Search SEO is a digital product and WordPress plugin delivered via download, license, or other electronic access. Due to the digital nature of the product, no physical return of goods applies.

30-Day Money-Back Guarantee

If a 30-day money-back guarantee is stated on the product page or pricing page at the time of purchase, you may request a refund within 30 calendar days of the purchase date.

To be eligible for a refund, the request must relate to the purchased product and must be submitted within the applicable refund period.

How to Request a Refund

To request a refund, send an email to support@wptools.online and include:

• your order number;
• the email address used at checkout;
• a brief description of the issue or reason for the request.

We may ask for additional information to identify the order and process the request.

Processing Time

Once we confirm that the request is eligible, the refund will be processed to the original payment method within a reasonable timeframe.

The actual time required for the refunded amount to appear in your account may depend on your payment provider, card issuer, or bank.

When a Refund May Be Declined

We may decline a refund request in cases including, but not limited to:

fraudulent payments or suspected fraud;
chargeback abuse;
repeated purchases followed by systematic refund requests made in bad faith;
breach of the license terms;
resale, redistribution, or unauthorized sharing of the product;
inability to identify the order;
requests submitted after the applicable refund period has expired.

Consumer Rights for Digital Content

Where applicable law grants specific consumer rights regarding digital content, those rights take precedence.

The product is delivered digitally. By completing a purchase and accessing or downloading the product, you request immediate digital delivery of the product.

Where applicable under consumer protection law, you acknowledge that once the download or digital access has started, you may lose the statutory right of withdrawal for digital content not supplied on a tangible medium.

This does not affect any refund rights expressly provided in this Refund Policy or any mandatory rights that cannot be excluded under applicable law.

Technical Issues

If the product does not work as described, we strongly encourage you to contact us first at support@wptools.online.

In many cases, technical issues can be resolved through installation assistance, plugin/theme conflict troubleshooting, or environment configuration.

Support does not include unlimited custom development, full WordPress site administration, or issues caused by unsupported hosting environments, incompatible third-party plugins, incompatible themes, or custom code, unless explicitly agreed otherwise.

Exchanges and Upgrades

As the product is digital, no physical exchange of goods applies.

If different license plans, upgrades, or extensions are available, these may be arranged individually through support, subject to the terms available at the time.

Contact

For refund questions, please contact us at:

support@wptools.online